Just received one of our infrequent 'big shop' deliveries from Sainsbury's online. The product is picked and delivered from a store about twenty five miles away. Due to arrive in a pre-arranged slot between 3 and 4 pm, the polite driver turned up at 3.35pm.
Product brought to the front door - and it's blowing a gale outside, so that was good news - and the goods were in no fewer than ten carrier bags plus the items that were not bagged up e.g. large pack toilet rolls.
Bad news on the availability front however: 3 swaps/replacements and 1 non-available. But did we really mean to buy three Cadbury's Drinking Chocolate? Hope they have a long sell-by date! Wonder what would have ha penned if we had ordered 30?
This week I was on Radio 4's "You & Yours" (16 November, 12.00-1.00) providing some comment on internet retailing by small independent food retailers. The radio programme featured http://www.beelocal.co.uk/ a new venture in the south Lake District. I subsequently found out about a similar scheme in Somerset: http://www.localfooddirect.co.uk/. They have interesting business models.
By the way as I was writing this blog I got a call from the person who placed the order in the household: no she (whoops!) did not mean to order three. Any one for a drink?
Posts
No comments:
Post a Comment