Next please!

Great news - there are retailers who do care and empower their staff. At the large Next store in Manchester's Arndale Centre this week I was on my latest mission. Armed with the details of a swimming costume (full SKU no less), for my daughter, I couldn't locate said item. The front door greeter directed me to a till where they would be able to help. Sure enough the polite, and well turned out young female assistant checked the inventory file via the till. Then she asked if it would be OK for me to wait while she retrieved the item. It certainly was and in no time I was on my way with the product.