I was back in my local Morrisons last Sunday after my previous fraught expedition there (see blog of 18 May 2009). I was greeted by a busy, well-stocked and visually pleasing operation that has benefited from a decent overhaul. The Market Street offer is now much clearer. As for fruit and vegetables - it couldn't be easier to shop that part of the store.
Much has been made of the impact of CEO Marc Bolland on helping turn round the business. Well, now he's off to take up the CEO role at M&S. There has been speculation that the turnaround plan was in place when Bolland arrived at Morrisons and that he was responsible for the execution of the plan. Bolland came with a background in brands and now he has added to this with some decent retail experience - the things he seemingly lacked when he arrived at Morrisons.
So it will be interesting to see if and how Morrisons keep up the pace, and the changes that will no doubt be made under Bolland's leadership at M&S.
